COVID-19 (Coronavirus) Update

NM Money and Eurochange are taking the spread of COVID-19 (Coronavirus) very seriously.

Our overriding priority during this difficult time is the safety and well-being of all of our customers and our people. We are staying well informed of the developing situation and following the advice and recommendations from the Government and Health Organisations.


Mortgage Customers

For any new mortgage customers requiring advice on new mortgages and re-mortgaging in the light of COVID-19, recent base rate changes etc then we are open as usual so please continue to call us for free on 03300 583 859 or fill out the enquiry form to get a quote.

For customers with an existing mortgage wanting to discuss payment holidays or their current mortgage balance and situation then please initially contact your bank or mortgage lender directly either initially online or then by telephone.


Travel Money Customers

We’re temporarily closing our Stores and Online and will keep in touch!

In the light of safety around Covid19 and government travel restrictions, as well as disruptions in the wholesale markets for FX, our travel money branches and online are now closed.

We intend to reopen as soon as it is safe to do so and market conditions permit.


Supporting our Store Teams and Customers

Our stores are at the heart of our business. During these difficult times, we are extremely grateful for the fantastic service our people have continued to deliver to our customers.

I would also like to thank our customers for your ongoing support – we will continue to be in touch over the coming weeks and look forward to welcoming you back into our travel money stores and online as soon as we can.

We apologise for any inconvenience caused and let's all stick together during this difficult time.